Thread: No start X5...
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  #9  
Old 12-07-2011, 10:37 PM
zeroboot zeroboot is offline
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Join Date: Nov 2009
Location: edmonton
Posts: 52
zeroboot is on a distinguished road
i hear ya...believe me, i have no issues asking them for info or confronting them about issues. But I don't do it over the phone, I go in and sit with them.

On my last X5, I had a few heated discussions about a certain transmission issue and how they did things, and had to actually bring in a TSB that they claimed they couldn't find in their system, and weren't going to do under warranty. On my last service, I also got the SA to print out for me all my vehicle options, even though they don't like to provide that to clients.

I make a point of knowing everything that's going on with my vehicle. It bugs me when people don't take the time to know or care.
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