BMW OF FAIRFAX - BEWARE If You Have EXTENDED WARRANTY

[MiCkEy]

They have stopped honoring third party extended warranties from other companies.

You are SOL if you have it with someone else other than what they offer. My rear side windows regulator just went and so I drop off my X5 with them only to get a call back saying no more extended warranties from other companies and I need to pay for it myself. They even refuse to take calls from the extended warranty company OR call them. According to them it is a pain (AHOLES)


Does anyone know of any non dealer type service centers that will take care of issues like these in the fairfax area? My extended warranty company this time has agreed to pickup the claim once I pay out of my pocket but has asked me to look for another dealer or another sevrice center for future repairs.

Oh btw Frankie Johnson at BMW of Fairfax is one helluva lady and a great Service Advisor. I talked to Jeff this time as she was booked all the way till the end of the month and Jeff is one rude chap. I am sure BMW will hear from me once they call (and if they do)