Home Forums Articles How To's FAQ Register
Go Back   Xoutpost.com > BMW SAV Forums > X5 (E70) Forum
Bimmer Tool Rental
User Name
Password
Member List Premier Membership Search Today's Posts Mark Forums Read

Xoutpost server transfer and maintenance is occurring....
Xoutpost is currently undergoing a planned server migration.... stay tuned for new developments.... sincerely, the management


Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 11-01-2019, 04:43 PM
Member
 
Join Date: Oct 2019
Location: Brooklyn NY
Posts: 10
Teemech5 is on a distinguished road
469 rims peeling around the center hub dealer refused to repair

Hey guys I have a 2016 m package with style 469 rims that are peeling around the center , vehicle is just out of the bumper to bumper warranty ,the dealer refused to repair or exchange the rims , the reason they gave was ( outside influence) I've seen on many forums where other owners have been told the same ,some have been lucky to have had the rims exchanged or refinished, when I did complain the vehicle was still under the warranty , I have been fighting with BMWNA as to what the outside influence is and have not been given an answer ,If other members have had a similar experience please share your outcome and any additional action that may be taken on my part .
Reply With Quote

Sponsored Links

  #2  
Old 11-02-2019, 01:14 AM
ard ard is offline
Member
 
Join Date: Mar 2006
Location: Sierra Foothills, California
Posts: 5,640
ard is on a distinguished road
Do you have a BMW work order with 'rims peeling' listed as a complaint *and* the mileage (or date) showing it was still under warranty?


Demanding they tell you 'what the outside infleunce' is, will likely not result in changing their minds.


Getting a written expert opinion from a coating/metallurgy expert, that states the cause is a coating breakdown caused by improper prep or coating WILL.


I do seem to recall this issue before- with someone pressing the issue with serious research... try searching here or over on bimmerfest.


Oh, if you cannot prove you have (had) a valid claim prior to the expiration, Id put your chances at 0%. sry
Reply With Quote
  #3  
Old 11-02-2019, 11:25 AM
Member
 
Join Date: Oct 2019
Location: Brooklyn NY
Posts: 10
Teemech5 is on a distinguished road
Good morning and thanks for the reply ard, yes I do have it documented on my last trip while I was under the 50k mile bumper to bumper warranty ,as you have mentioned there are many other owners with the same problem on other forums ,I have discussed this with a BMWNA rep twice now ,they have taken a hard stance on not resolving my situation , I personally believe it's because my vehicle was close to the 50k mileage ,those were actually what the BMWNA rep said to me . I have argued till I was blue in the face with him ,told him about other owners who had they're rims taken care of and how I am a loyal customer for the last 13 years (my 3 Rd x5),they don't seem to care seems loyalty doesn't matter above the bottom dollar anymore.So again I was told nothing could be done for me ,I have asked numerous times as to what they considered outside influences ,and he couldn't give me a straight answering on that, so I kept insisting on a answer fyi ( I am an automotive technician for the last 32 years ) so I know my way around cars . And I didn't have this issue on my previous vehicles , finally he told me to speak to the head mechanic at my dealership , and that he would be able to give me an accurate answer as to what outside influence is ,so hopefully Monday I will talk to the head tech and see what he can enlighten me with , I am just so disappointed and angry that BMW has treated me this way .....I love my x5 and enjoy driving it , but I think BMW has taken a crap on quality control ,and then trying to pin the blame on us customers who buy and treat our cars with utmost of care , thanks again hope I get this resolved
Reply With Quote
  #4  
Old 11-02-2019, 11:40 AM
crystalworks's Avatar
Member
 
Join Date: Jun 2014
Location: SA, TX
Posts: 3,853
crystalworks is on a distinguished road
Same stance most manufacturers would take with a wheel coating defect @ 50000 miles. Not saying it's right, just that they are not alone. Hope you're able to get it resolved. If not, refinishing is $150/wheel and you could change the look if you desired.
__________________
2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)
Reply With Quote
  #5  
Old 11-02-2019, 12:00 PM
Member
 
Join Date: Oct 2019
Location: Brooklyn NY
Posts: 10
Teemech5 is on a distinguished road
Thanks for the reply crystalworks , my older x5s didn't have this issue with higher mileage , I just purchased this one about 8 months ago from out of state,and looking back at the pictures the rims had this issue then also ,it has just been getting worse, coupled withe the fact that it seems that a lot of other owners with these particular wheels are having the same issue ,makes me believe that it is a manufacturers defect , that's the reason why I am pursuing this ,I actually think it should have been addressed when the vehicle went through the cpo process, unfortunately I drove 400 miles to pick this up and didn't pay attention to the rims at that time
Reply With Quote
  #6  
Old 11-02-2019, 12:39 PM
crystalworks's Avatar
Member
 
Join Date: Jun 2014
Location: SA, TX
Posts: 3,853
crystalworks is on a distinguished road
I agree that it's probably a defect from whoever made the wheels for BMW. But this issue happens across car brands and the dealers or manufacturers very rarely replace wheels on anything with more than maybe 10000 miles on it. Crappy, but it is what it is. Might be easier to just refinish them. Of course that's what BMW wants you to do, but your time investment is your personal equation. Anyway, I hope they do step up for you, but iparaphrasing Grumpy Old Men. "You can hope in one hand and sh*t in the other. See which one fills up first."
__________________
2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)
Reply With Quote
  #7  
Old 11-02-2019, 01:29 PM
ard ard is offline
Member
 
Join Date: Mar 2006
Location: Sierra Foothills, California
Posts: 5,640
ard is on a distinguished road
Price 4 new rims, get an estimate from your dealership on their letterhead. Then file a small clai, lawsuit. (Figure out how to serve bmwna, how to properly word the complaint under moss Magnussen and other warratny laws. It shouldn't be hard.)

Do keep in mind that the dealer isn't BMW. If you had an ally at the dealer, they could lean on BMW. Did they? the BMWna guy pointing you back down to a dealership employee is likely a blow off.

Finally, how many NEW. Bmws have you personally purchased? Buying used bmws doesn't make you a BMW customer. Just saying.

GL
Reply With Quote
  #8  
Old 11-02-2019, 01:32 PM
Member
 
Join Date: Oct 2019
Location: Brooklyn NY
Posts: 10
Teemech5 is on a distinguished road
Thank you crystalworks, as ard mentioned and from my own research there are owner who were out of warranty and bmw good willed the repair , and as this is my 3 Rd x5 I feel that BMW should at least show me some good will because of ownership loyalty ,and not push it of on us that we are doing something wrong ,and that in turn is causing the problem , this issue is well documented on other forums ,and other owners have had to fight to get a positive outcome ,that's what I feel I must do at this point, we all love our vehicles and spend countless hours on them , and we pay a premium for them ,so we should expect quality products
Reply With Quote
  #9  
Old 11-02-2019, 01:35 PM
Member
 
Join Date: Oct 2019
Location: Brooklyn NY
Posts: 10
Teemech5 is on a distinguished road
Thanks ard,this is my third BMW X5 and the last two were purchased and financed through BMWNA as cpo vehicles ,so I haven't purchased a brand new one as of yet ,but I have spent $120.000 over the last 13 years of ownership ,I honestly don't think I am being unreasonable here , and I am definitely considering legal action depending on the outcome .
Reply With Quote
  #10  
Old 11-02-2019, 02:02 PM
Qsilver7's Avatar
Member
 
Join Date: Oct 2012
Location: Indiana, USA
Posts: 3,354
Qsilver7 is on a distinguished road
Below is some info on how BMW's Goodwill Warranty works:






__________________
{BMW CCA Member #191509 - (for more info see: www.bmwcca.org)}
  • 2013 f06 650ix GC (1/13 build date) Black Sapphire exterior/Schwarz (black) Nappa Leather interior
  • 2006 e53 X5 4.4i (12/05 build date) Sterling Gray exterior/Schwarz (black) Dakota Leather interior
  • 1997 e38 740iL (sold) Arctic Silver
  • 1999 e39 540iT (sold) Orient Blue
  • 1995 e34 525iT (sold) Alpine White
  • 1991 e32 735iL (sold) Schwarz (black)
  • 1985 e30 325e (sold) Bronzit
Reply With Quote
Reply

Bookmarks

Tags
469 rims peeling

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





All times are GMT -4. The time now is 05:59 PM.
vBulletin, Copyright 2019, Jelsoft Enterprises Ltd. SEO by vBSEO 3.6.0
2017 Xoutpost.com. All rights reserved. Xoutpost.com is a private enthusiast site not associated with BMW AG.
The BMW name, marks, M stripe logo, and Roundel logo as well as X3, X5 and X6 designations used in the pages of this Web Site are the property of BMW AG.
This web site is not sponsored or affiliated in any way with BMW AG or any of its subsidiaries.