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#1
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X5 arrived today.... straight to service!!! - UPDATED 12/14/07!
So after he was going over things with the car on, I decided to turn it off, turn it back on and it sputtered again. My CA called the SA so he can hear it and he said that it could be the fact that the fuel is circulating still or filling up where it should be. So I turned it off and turned it back on four or five straight times and it sputtered four out of the five times. So the SA said I could take it back tomorrow when I picked up my 335 (which by the way I just purchased last month, but I took today as well to get a loud fan checked out) At the moment I agreed to take it to get it checked out tomorrow, so the CA went ahead with showing me everything else. When he got to the point where he's showing me the different functions of the driver's seat, he reclines the top half of the back rest and as he's doing so, there's a loud crack! I look at the back portion of the back seat, and a plastic part that meets with the leather back of the seat, had broken and ripped a corner of the leather!!! At that point I said I'm not taking delivery of the X5 until everything is checked at. So, I had to not only take in my month old 335 today (only have 160 miles on it - I didn't drive it at all really in a month, obviously) but I couldn't even bring my new X5 4.8!!! Sorry guys, just had to vent!! Last edited by gmoney; 12-15-2007 at 02:18 AM. |
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#2
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ouch. we all feel for you! You certainly did the right thing to not accept, though. As impatient as we can feel, we shouldn't ever accept inferior quality because we are paying way too much for these cars to accept anything but the best. Please feel free to vent. This is an understanding community, here!
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#3
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Thanks swesson...
Here's what bothers me though, and please feel free to tell me I'm crazy. Now, because of what happened and the fact that it's in service already, I don't feel that "new" feeling with it. Crazy I know, but that's what I feel. I didn't even to get to experience that "newness" (word?) BTW, went I got in for the first time, that new car smell was ABSOLUTELY NOWHERE TO BE FOUND! When I picked up my 335 Coupe last month... new smell all the way. Not with the X5... anyone else noticed this? |
#4
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I guess the good news is....you found these issues before you accepted the X..........Phil
__________________
2011.5 Dinan ///M3: SSII DCT Competition Pkg Convenience Pkg Premium Pkg 2 Heated Seats Enhanced Premium Sound Black Kidney Grills BMW M Performance Steering Wheel BMW Carbon Fiber Performance Spoiler BMW Aluminum Pedals Dinan Exhaust Dinan Mid-Exhaust (x-pipe) Dinan Carbon Fiber Intake Dinan Performance Tune Dinan Pulley Kit Dinan CH-R Wheels Dinan Carbon Fiber Strut Tower Braces Arkym Front Lip Carbon Reflectors Lux H8 V3 Brembo 365mm BBK |
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#6
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Well, I didn't accept delivery in the sense that I did not bring it with me, but I issued them my check for full payment.
Additionally, there was another X5 that came in and it also lacked that smell!! It only had 16 miles on it and I saw it come in with all the plastics on the seats. And if I were to demand another one, then I'd have to wait another five weeks or more... |
#7
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Quote:
__________________
2011.5 Dinan ///M3: SSII DCT Competition Pkg Convenience Pkg Premium Pkg 2 Heated Seats Enhanced Premium Sound Black Kidney Grills BMW M Performance Steering Wheel BMW Carbon Fiber Performance Spoiler BMW Aluminum Pedals Dinan Exhaust Dinan Mid-Exhaust (x-pipe) Dinan Carbon Fiber Intake Dinan Performance Tune Dinan Pulley Kit Dinan CH-R Wheels Dinan Carbon Fiber Strut Tower Braces Arkym Front Lip Carbon Reflectors Lux H8 V3 Brembo 365mm BBK |
#8
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#9
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__________________
2011.5 Dinan ///M3: SSII DCT Competition Pkg Convenience Pkg Premium Pkg 2 Heated Seats Enhanced Premium Sound Black Kidney Grills BMW M Performance Steering Wheel BMW Carbon Fiber Performance Spoiler BMW Aluminum Pedals Dinan Exhaust Dinan Mid-Exhaust (x-pipe) Dinan Carbon Fiber Intake Dinan Performance Tune Dinan Pulley Kit Dinan CH-R Wheels Dinan Carbon Fiber Strut Tower Braces Arkym Front Lip Carbon Reflectors Lux H8 V3 Brembo 365mm BBK |
#10
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Thanks Phil, but to be honest with you... both my CA and SA have been great. And I'm already getting a bunch of freebies: two sets of cuff links, a coffe mug, a hat and another set of matts for both cars (rubber)
Oh and I forgot to mention that while I was there, my wife parked in a meter without money, and I got a parking ticket.... so before I left I handed it to my CA and told him to take care of it.... so over all I think they're doing enough already... I simply am dissappointed!! This being the first time ever I buy BMW, and the fact that I bought two at the same time.... I just expected more! |
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