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  #1  
Old 08-05-2008, 05:53 PM
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vabeachrunner4 is on a distinguished road
Service to fix seat 2 weeks out??

Hey all, I posted a thread on my driver side seat that has a "crunching" area in it around the lumbar area of the seat that I'm assuming wasn't normal....So I took up to the dealer last night and had my advisor look at it and said that it definlety wasn't normal and that he would have a service appointment set up for me...So they called today and the soonest appointment they have with a loaner is in 2 weeks on Aug 19th....I thought that seemed like a long time to get in for a brand new vehicle that is only 3 weeks old! It doesn't hurt driving with the seat, although it is very annoying, but doesn't that seem like a while to wait to have it looked at? The dealer is just finishing up a major reconstruction with new bays, and expansions, and all but that still seems like a while to wait...Should that be expected for something like this??

Thanks!
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Old 08-05-2008, 06:02 PM
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I bet if you were willing to get it in, sans loaner, you could.
Or, maybe the construction is really jamming the system; very
hard to know for any of us, from afar.

Not the same league, but the "local/only" Honda stlr quoted
me 2 1/2 weeks out to replace an oxygen sensor; the Service
Idiot's reason was I didn't buy the car there.
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Old 08-05-2008, 06:14 PM
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I called my adviser today for an appointment, he asked me if I could wait till next week because they were jammed, if there busy, what can you do?
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Old 08-05-2008, 07:16 PM
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All Stealers are different depending on where you live.

My SA can normally get me in the following day, with loaner and everything. I did not even get the X5 at the same stealership.
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Old 08-05-2008, 07:20 PM
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I remember a while back when our dealership wanted us to wait 2 weeks for a loaner also. We asked for just a ride back and they said they could do it next day. Last time we went, they gave us a loaner the day we wanted the appointment. I guess it matters on how busy they are.
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