Update: CPO woes resolved :)

[jackie]

More like drama with the X5 ... To have this kind of hassle right away is unacceptable.

[kthankzbye]

I'm glad you got your situation resolved. I hope that doesn't happen to me, I got a CPO'ed 08' X5 2.5 weeks ago and so far it's been alright with some little things here and there, nothing major. *knock on wood*

[Kloogy]

I think some of you need to be reminded that CPO does not mean perfect car. It's still an used car that someone may have had issues with. My E92 that I traded in was sold last week and was CPO'ed. That car had quite a few software issues as other minor things. The new owner is now inheriting those. You are doing the same. You do have BMW backing you. In a brief moment of stupidity, I considered buying a CPO 2009 550i that was at my dealership. These exact same points flashed through my head. Even though it was a great deal , it's still an used car.

[ard]

Nothing wrong with used cars, and I personally value the extended warranty a CPO gets you...BUT:

A "cpo" as a rule is a total BS process that gets you ZERO 'protection' nor assurance. The bill it as a complete, thorough and detailed inspection and refurbishment of a used car to exacting BMW standards. Utter garbage. It is a cursory and cosmetic inspection with tires and brakes up to 50%, any regular services done. It is NOT an assurnace the car was never damaged, it is not an operating/noise/wear inspection.

Worse, if they miss real issues in the CPO inspection, you have zero recourse other than to beg the dealer, then threaten litigation: BMWUSA will NOT back a CPO car, they will not make the dealer do a damn thing.

ALWAYS GET YOUR OWN INSPECTION (PPI) FROM ANOTHER MECHANIC. (Unless you are qualified.)

A

PS A "CPO Warranty" is equal to the "BMW Gold Plan" which covers you from 50-100k and 4 to 6 years. Worth 3k or so.

[wwu123]

I did research and realize the CPO "assurance" was basically bunk and the inspection rather cursory, but ended up buying CPO anyway for the value of the warranty, after pricing out third-party extended warranties. Also the salesperson claimed the CPO warranty was bumper-to-bumper, but I verified it is not but understood what I was getting and not.

I also made sure the car was still within the original warranty, and ended up having several issues fixed under the original warranty. They would've likely been covered under the CPO warranty as well, but just less potential hassle with the original warranty.

[ard]

Originally Posted by wwu123

I did research and realize the CPO "assurance" was basically bunk and the inspection rather cursory, but ended up buying CPO anyway for the value of the warranty, after pricing out third-party extended warranties. Also the salesperson claimed the CPO warranty was bumper-to-bumper, but I verified it is not but understood what I was getting and not.

I also made sure the car was still within the original warranty, and ended up having several issues fixed under the original warranty. They would've likely been covered under the CPO warranty as well, but just less potential hassle with the original warranty.

There you go! Good analysis.

Most disturbing to me is that people are acutally lulled into a sense that the dealer is doing the PPI they ought to have done... with some concept that "the dealer isn't going to risk their name if something is wrong"

The CPO equals the "Gold" exteneded warranty, Platinum is better, closer to new car warranty.

[BGM]

It was funny a buddy of mine here bought an '10 335 Coupe from Camelback in Phoenix and when it got here he noticed a small scratch on the fender. There was an issue with his financing paperwork being wrong so when he got the car here he said he won't sign the new paperwork until they fix the scratch. He said to me "See, that is why I got a CPO". I had to explain to him the CPO doesn't fix scratches that is up to the dealer on how well they fix cosmetic blemishes. Long story short, the dealer got sick of him threatening to return the car if they don't fix it so they just credited him $250 off his financing. He's an attorney and tried to play the attorney card with the dealer. I'm sure he used terms like "Fiduciary Contract" a few times with them ha.

[BGM]

And ard--even though my degree is in Economics I did notice I am like 40 posts up on you but we are almost neck and neck. You'll never catch me !

[jeep]

Glad to hear about your issues being taken care by Stevens Creek. I just got a 335i convertible. I have been looking for one for a while now and looked at the CPO cars and almost signed the dotted line for one, then I find out the CPO warranty did not cover the convertible top, what crap, looks like whoever wrote the paperwork wrote it with the top down. The car had 46.5K miles and would have been out of the manufacturer warranty before I even got a feel of the car.

I decided to walk, then the dealer offered to give me a 3yr 30k warranty instead. I mean't that the car would have to be un-registered from the CPO program. I decided not to get the car, partly also because I was getting 1500 back from BMW for the CPO car but would not have gotten that if they took it out of CPO and also I thought 30K miles was probably not enough. I ended up getting a 2009 instead from a non-BMW dealer, with the new Nav etc. and an additional year for BMW to work out the kinks. I will now look for a 3rd party extended warranty and hopefully can bargain for both the X5 and the 'vert. Any suggestions appreciated.

Essentially as folks have noted the CPO warranty is nothing special, I would strongly recommend reading the terms on the BMW website before buying, it may not be worth the extra cost built into the CPO car.

[08_Gray_X5]

Was the windshield chip from factory defect or due to impact? I also have a CPO E70 with some chips on my windshield due to impact. It would be nice if BMW replaces/repair them for free.