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#1
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Please Help! Dealer took my production # and gave it to someone else!!!
What would you do??? Thanx for reading. Last edited by Glina; 04-17-2011 at 07:21 PM. |
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#2
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First of all "Relax"......."Breath"......now scream . OK, now to business.....I agree that it sounds like but that's what most dealers will give you and a lot of it. Here are some options for you, you can take your money and head to the next dealer or you can speak with the manager that might or might not call you back. Here's the upside....you are now in the drivers seat (no pun intended). Try to get some running boards or some other goodie for the inconvience. All they'll tell you is we can get you another spot. I hope you get this resolved because this is really F**ked up.............Phil
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2011.5 Dinan ///M3: SSII DCT Competition Pkg Convenience Pkg Premium Pkg 2 Heated Seats Enhanced Premium Sound Black Kidney Grills BMW M Performance Steering Wheel BMW Carbon Fiber Performance Spoiler BMW Aluminum Pedals Dinan Exhaust Dinan Mid-Exhaust (x-pipe) Dinan Carbon Fiber Intake Dinan Performance Tune Dinan Pulley Kit Dinan CH-R Wheels Dinan Carbon Fiber Strut Tower Braces Arkym Front Lip Carbon Reflectors Lux H8 V3 Brembo 365mm BBK |
#3
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eh, they do not have to give you the car. It isn't "yours" until you pay for it AND drive it off their property...up until then both you and the dealer can walk away.
Is it despicable? Sure. Tell the sales rep she lied to you trying to cover up what the manager did. You will no longer deal with her- she is not to speak to you or handle any aspect of the transaction. (They all lie, but I'd do this to establish power.) Then see what else you can get. How good is the deal? $500 over cost? then you cannot do much. $2000 over? yes, they need to make good. |
#4
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It's a bad business. I don't think that BMW headquarters will be happy to find out that the one of their managers here in NY is being selfish where he doesn't value his customer first, but him self.
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#5
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What dealer is this? Life Quality on Remsen? Or did they move to Bay Ridge?
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X5 35i Sport, Black Sapphire |
#6
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Are you saying they cashed your deposit? Well, they are not supposed to do that... take a deep breath, get your money back & go somewhere else!
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2012 X5 35i Sport Activity Alpine White w/ Black Nevada & Dark Bamboo Conv. Pkg ///M Sport Pkg Multi-Contour Seats Premium Hi-Fi & BMW Apps |
#7
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I'm pretty sure its Life Quality BMW in Bay Ridge. They are the absolute worst dealer in the area. Take your business elsewhere.
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#8
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Simply put, BMWNA is as powerless as you are in this situation.... |
#9
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Have u had any exp. w/ this dealer ?? I was actually planning to go there to negotiate a sales of a X5 ..... any inputs would be helpful..... |
#10
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I switched over to Open Road BMW in Edison NJ and couldn't be happier. They are willing to deal, give fair trade in prices and the service department is excellent. I recently had to have the trans replaced in my 2008 4.8 and it was done by 3pm on the 3rd day. I just ordered a 2012 X5M and they were very fair in the negotiations. My brother and father both switched over also and have had similar good experiences. Unfortunately most people deal with Life Quality because they are the only option in Brooklyn but I think its worth the 30 minute trip outside of NY for good service. I'm sure there are people who have had good experiences with them, but I NEVER have. |
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