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Old 07-07-2022, 12:17 PM
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Question about BMW Value Service for BMW X5 M

Hi all,

I have a BMW X5 M (F85).

The BMW Value Service program website lists this model along with pricing for various services. However, when attempting to book service for this model, I have been informed by the service advisor that the M model is excluded from this program.

I wanted to know if this is true and what other people's experiences have been when trying to get a M model serviced through the BMW Value Service program.

Thank you in advance.
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Old 07-14-2022, 03:54 PM
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I just saw the ad for this at a local BMW parts department. 3 years of scheduled oil changes for $199. Pretty good deal for my driving habits as I'd save about $500!


The ad didn't indicate any restrictions for M models though.
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Old 07-14-2022, 04:00 PM
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I have been informed by BMW corporate that the dealers do not have to honor the pricing advertised on the BMW Value Service website.


Quote:
Originally Posted by srmmmm View Post
I just saw the ad for this at a local BMW parts department. 3 years of scheduled oil changes for $199. Pretty good deal for my driving habits as I'd save about $500!


The ad didn't indicate any restrictions for M models though.
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Old 07-15-2022, 11:07 AM
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Quote:
Originally Posted by srmmmm View Post
I just saw the ad for this at a local BMW parts department. 3 years of scheduled oil changes for $199. Pretty good deal for my driving habits as I'd save about $500!


The ad didn't indicate any restrictions for M models though.
Our dealership would not honor it for diesels... I'd imagine it would be the same for M models. That's at our dealership specifically, not sure how others would handle it.
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Old 07-15-2022, 11:31 AM
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It is interesting.
I was trying to get my brakes done and the BMW Value Service has front and back listed for just over $2K, but the dealer was asking for $4500.

When I got in touch with BMW corporate, the told me that each dealer is independently owned, but the BMW Value Service website lists "participating dealers". Oh well.

Maybe if I can find a corporate BMW store, perhaps that will make a difference.
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Old 07-16-2022, 09:25 AM
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Sorry to hear that some BMW dealers are excluding vehicles from the BMW Value Services even though the website lists your vehicle as eligible. I was lucky that my local dealership honored the value service pricing that was listed on the website. They even brought it up before I even asked…when I took my f15 in for a brake service check.

If you live in an area that has multiple BMW dealerships…try the others to see if they will honor the service. Or try a zip code near you where another BMW dealership is within driving distance and perhaps make it a “day” of service…drive there to get the work done.
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Old 07-16-2022, 10:00 AM
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Thank you for the feedback.

It is re-assuring that some dealers who are listed as participating dealers are honoring the value service pricing.

I did try three dealers near me, but only one of the three returned my call.

Thanks again!



Quote:
Originally Posted by Qsilver7 View Post
Sorry to hear that some BMW dealers are excluding vehicles from the BMW Value Services even though the website lists your vehicle as eligible. I was lucky that my local dealership honored the value service pricing that was listed on the website. They even brought it up before I even asked…when I took my f15 in for a brake service check.

If you live in an area that has multiple BMW dealerships…try the others to see if they will honor the service. Or try a zip code near you where another BMW dealership is within driving distance and perhaps make it a “day” of service…drive there to get the work done.
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