FINALLY, (Saturday) I got the X5 back late this afternoon...it went in on Thursday morning!
So, the parts ARE available, you just need to make some noise.
I would have thought that they would "save" all the info from the computer....time...date...mpg...etc, but it came back erased....
Oh well, now I can put it up for sale....hate to see it go but time to change.

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BMWCCA # 12660
14 GLK 350 M/B (hatefull POS gone)
05 CLK 500 AMG Cabrio
07 530xiT
09 Boxster