Granted it was over ten years ago, but never had anything but trouble with Pep Boys service on a 302 Mustang. Started out as replacing hoses and valve cover gaskets in Texas. Poor work resulted in head gaskets in Arkansas, rebuilt heads in Arkansas, and finally a short block by the time it made it to Virginia.

If you find an Indy, watch what kind of vehicles are in the lot for a few days and how long they tend to be there. Plenty of BMWs with a decent turnover with good referrals is a good sign in my experience.

2002 X5 3.0 259,400 miles
2004 325i 115,000 miles