You might want to try another dealer. Mine had no problem ordering it. They didn't make it seem like anything unusual. If you want to try Jon at Tulley BMW in Nashua NH tell him Brad from next-door at the bank sent you. Good guy i think it cost me about 400 bucks. I can't imagine what it would cost to ship this sucker. Its huge. I would be happy to bring it to UPS for you though.