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Old 09-22-2014, 11:46 AM
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beamertruck beamertruck is offline
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AVOID NTB FOR ALIGNMENTS

As the title states, avoid NTB, those guys suck. I know the guys really well at my local store and had the 5 year alignment package. I scheduled to have an alignment, balancing and rotation (I had just dont my tie rods so i needed to have it straightened out). I went in and waited about an hour, watched my truck sit on the rack and stay there untouched. Well they finally come out and say i need new hubcentrics etc etc etc and that they got the alignment done as best they could Well as im driving away i notice my wheel still has to be cranked way left, i call and ask them if they really did anything. after some back and fourth they admitted they werent able to because they were too busy bear in mind all the guys were just standing around thumbs in their butts. They also said they cant align the X5 because their machine doesnt support it which was hilarious because they had the same Snap-On alignment rack . turns out they got new management who is an idiot, im hoping this is just my experience because overall NTB isnt too bad. But I will say Pep Boys is king of alignments, most if not all have the Hunter Hawkeye machines which are the Bugattis of alignment racks. well that concludes my rant LOL
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