Well, today BMW Genius then BMW Assist tells me that my email was not changed as I had been told by BMW Assist on Saturday.

I am told that this will now take 1 to 2 weeks and they will call me once it has gone through the system.

This process is slightly curious because the BMW Remote app seemed to recognize the new email (gmail) that was supposed to have been processed on Sat in 2 to 4 hours.

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2015 X5 5.0i
2008 X5 4.8i
2012 X5 5.0i retired
2004 X5 4.4i retired