Originally Posted by kungpao

Thanks Ard I was hoping you'd reply to this My SA is a total Ditz...

I can't get a straight answer from her and our current discussion is hell bent on me buying a new filter from her.

Back story:

several months ago, the x5 threw a cel for open circuit in glow plug cylinder 1. I took it to my independent and he replaced the glow plug but no joy in clearing the code so his next step was going to be to change out the controller. After some discussion, he suggested that it wasn't a necessity at this point and that I could drive the vehicle.

About a month later, She went into limp mode when downshifting as I was leaving my house. I turned around and parked her in the garage for another month till I had time to deal with it. (drove my other vehicle)

Now the time has come where I need the vehicle so I'm dealing with it. Battery had died in my garage so I jumped it and that's when I got to read the codes.

I had it towed to the dealership and that's where it sits. I'm asking my SA for detailed info: "Trouble Code - Remedy for trouble code - Is it covered/why/why not" Her responses are vague:


She's adamant that not replacing the filter will cause a fault so my last message to her asked if that fault would prevent me from driving the vehicle. I know.. I know.. it's just $57 but I'm having a hard time swallowing $57 for a $20 Mann Filter. Hell I could swap it out for a K&N for that.


Edit: Oh yeah her explanation for the battery was that the one in the vehicle has lower voltage than what it's supposed to have which doesn't make any sense whatsoever. I've asked for an explanation so that I can go back to the dealership I bought it from but she hasn't answered. I can only assume she meant to say wrong amperage.