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Old 11-12-2014, 02:12 AM
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SMOKEY53 SMOKEY53 is offline
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Join Date: May 2014
Location: Melbourne, Australia
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Well, it's just getting better.

So I have contacted the dealer, who has of course pointed me in the direction of the warranty company who is managing the 12 month warranty that he (in effect me) bought for the car.

The warranty company has said I need to take the car to one of their authorised repairers for diagnosis. I explained that the car is sitting at a mechanic with the manifold removed and two injectors out.....which was required in order to establish that it was in fact an injector issue, and thus a warrantable item. The estimate is $3k. They don't care, and they won't approve his quote under any circumstance. So I have paid $250 to have the problem diagnosed, and now have to pay to have the car reassembled (not fixed) and drive to their mechanic. IF their approved mechanic diagnoses an injector fault, max payout is $1250 (which is basically what an injector costs). So I'll be $400 down for the initial mechanic's work, plus have to pay to re-diagnose the same problem and establish the injector is at fault (warranty company requires injector to be sent for bench testing ....also at my expense) PLUS have to pay any gap to the 'approved' repairer on the total job.

So it's a bit of a headache, and either way I'm going to end up heavily out of pocket.

OR - I try invoke my statutory warranty against the dealer, which means engaging Dept of Fair Trading, which can ultimately end up in court. All the while my car remains un-repaired.

Obviously this can happen to anyone, so it's just bad luck - and if I'd bought the car privately I'd have no option but to pay it all myself.....but it just leaves a filthy taste in my mouth knowing the car has been driven less than 150km's since I took delivery and already I'm coughing up.

Rant over.

Course of action from here is to have all the work done EXCEPT installing a new injector. Also getting things like PCV, fuel filter, EGR etc taken care of at the same time. Hopefully by replacing the injector cradle/cap, putting a new set of washers and seals in it will stop the compression leak and just may fix it - if not we'll know 100% it's the injector and I'll be able to dump it at the feet of the 'approved mechanic' and accept nothing less than a new injector under warranty.
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2005 3.0d Sport - Sapphire Black
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Last edited by SMOKEY53; 11-12-2014 at 02:22 AM.
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