Your dealer is an idiot.
Part #14 in this diagram. From the pix it appears it's the left side and your trim is black. If that's correct than p/n is 51-47-6-955-495
RealOEM.com * BMW E70N X5 35iX LATERAL TRUNK FLOOR TRIM PANEL
On RealOEM it's much simpler to search through stuff if you click on "Switch to image drill down"