You're going to have to make a judgement call given the situation. On one hand, he is providing the service you expected when deciding on that indy in the first place. On the other hand, they are stepping up to the plate when something goes wrong and footing the bill themselves on a time consuming job, and good customer service can be hard to find. Keeping the indy happy is never a bad idea

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03 3.0i mt
89 325is