Last week I dropped off my X5 and a hatch full of random parts for my indy to install. Motor mounts, front air springs, and they were bringing in a valley pan & gasket, as well as other cooling system parts in case anything else showed signs of needing replaced while they were in there. Should've been a pretty basic thing.

Well, that was Tuesday. It was originally a 'drop it off Tuesday, pick it up Wednesday' schedule.

On Wednesday I went to pick it up and they were behind schedule. The valley pan was done but they were just getting to the motor mounts, hadn't started the air struts. No big deal, I can hop on the bus for another night/morning and pick it up the next day.

On Thursday I got a call that they had decided to drop the subframe to make the motor mounts job easier, but while doing so they cracked the power steering rack. They would replace it at no charge, but would have to wait another day for the part to arrive. I offered to split the cost of the part with them, but they wouldn't let me.

So Friday rolls around and due to weather/air traffic control in Kentucky, nothing got out of town via Fed Ex, meaning my power steering rack wouldn't arrive until Monday. I had no plans to drive anywhere this weekend anyway, so it's really not a big deal.

Well, now this morning I got a call. The part arrived, but Fed Ex damaged it during shipment. He's ordered another part but it won't arrive until Wednesday.

Ugh. Murphy's Law. I guess it could be worse. It's not costing me any more than it was last week.

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• 2008 X5 3.0si Alpine White