Originally Posted by ninja_zx11

Agree with you.Unfortunately that's how most of the times stealerships come back with universal answer "its totally normal and everything is working as it should be".

If you can get ISTA then you can also try to run smooth running control measurements and you can also measure vacuum at the mounts by activating that function.I think if there is not enough vacuum available to the mounts to shift to hard mode then mounts will remain in soft mode all the time and can cause premature wear on the mounts as there will be more movements.you can even do that test without ISTA by reving the engine upto 1000~1500 rpms and checking the vacuum if it switching on/off quickly and building upto the spec shown in ISTA.