I had a VW Jetta 2.0T with DSG and noticed that headliner started treading - some treads were visible at top light console where lights/switches/sun-roof controls are. Next visit to Life Quality VW/Audi dealer in Brooklyn, NY I had pointed that out and they were kind enough to offer me a full headliner replacement at no charge and I did not have to ask twice - nice going so far, right? So I come back in few days and service adviser is telling me how tough of the job that it because front seats had to come out before headliner can and new headliner is really in place installed by someone.....
with dirty-greasy hands and prints are all over it and now all over every side panel as well and they're all light-light-beige. I could not pronounce a single word, was so disguised - almost vomited, what a pigs..
Hudson Subaru was trying to feed me BS that it is normal for my Legacy 3.6R to consume 2+ quarts of oil between oil changes (5K miles) and to counterweight I told them that back in a years my father was overhauling Soviet Era made engines manufactured in 1970-'80 and they where 10-15 year old at the time and they did not consume oil for 100,000 kilometers and with all today's technologies and materials for my brand new 2011 Subary it is normal?!!! After that, they would just give me 2 quarts of oil at no charge with every oil change till my lease was up...

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2009 Range Rover Sport SC HST Limited Edition
2014 Infiniti Q50 AWD