I used to work for Time Warner Cable, and I can tell you that the corporate offices use VoIP. It works really well; however, they have redundant backups upon redundant backups. If a network goes down, everything fails over to another one.

The ONLY reason I do not have it at home is because when power goes out, there goes your phone service. Ditto if the RoadRunner service goes down for whatever reason. That being said, VoIP DOES work well. As UCrew says, it IS the future. I'm considering it... Great price, great features (you can take your number ANYWHERE in the country -- even a hotel room when you travel), and as long as the power is on, great reliability. The phone service there at TWC is pretty awesome.

Good luck, and let us know what you decide.

Juan

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Whenever I text "Barack," my phone suggests the word "Capable." I guess my my phone IS pretty smart.