Originally Posted by CapeX5

Heli,
I have bought the software and the cable. I am such a nerd and only know Mac systems. Also picked up a Windows laptop but couldn't figure out how to even install the software. Have an IT friend who I just gave the computer to tonight that will install it and hopefully show me how to use it. I am pretty sure once I have this "tool" I will be able to diagnose exactly what the issue is.