its all up to the service manager he can do whatever he wants. And yes BMW NA is useless. BMW ia lucky i love driving there cars. Because if they were not so damn fun to drive i would never buy another one.

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Dinan M3

2006 X5 4.4i Sport Current Vehicle
2006 CLS 55 AMG Current Vehicle
2010 FORD F-450 King Ranch Current Vehicle
2012 GL 550 Current Vehicle

1999 M3 Dinan S3 SOLD
2001 M3 Dinan S2 SOLD
2002 M5 SOLD
2004 X5 4.4i sport SOLD
2007 335 XI Lease ended
2009 E92 M3 SOLD