BUMP.
Anyone in the Bay Area, CA successfully do this? I called BMW Concord and Eastbay Pleasanton and no one seems to know what I'm talking about.
I am basically telling them that I have the "self-leveling suspension inactive" error and need it coded it out of the VO (vehicle order) by deselecting air suspension. Seems straight forward to me but this is causing lots of confusion over the phone setting up an appointment?!