Quote:
Originally Posted by MudyOvl
Well, what goes around comes around...again. My X5 had the recall "bolt replacement, re-torque, thread lock" work performed in Jan 2013. Exactly 3 years later, the bolt snapped and all heck broke lose. Dynamic Stability error, Charging error and loss of power assist steering. I was able to get car to dealer for repair. Was quoted $825+ for repair. I let the SA know this issue was subject of a recall and that for a "replacement" bolt to break in 3 years was a major point of concern. They are submitting paperwork to BMW NA. In my instance, the dealer could not extract the remain portion of the bolt and broke their extractor. Today a welder is bringing brought in to attach an extension to the bolt so it can be removed. Fingers crossed nothing is damaged and I get my car back later today.
Anyone else have this recall repair fail on them?
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So you OKd the work but are asking them to pay?
In the future, it is my opinion that you should NOT OK the work- demand that it be covered, insist that they resolve it first with BMW.
Once you agree, they have little motivation.
YMMV of course, all depends on the relationship....
GL