Not totally true. Dealers have no clue and everyone is so disconnected with this whole cluster. My M5 had the recall, first I was told they were doing a temporary fix to meet NHTSA requirements as permanent wasnt available but I had to go in and "register" car so it would be ordered in as they are VIN specific, or so I was told. It took over a month for it to come in. I then get a call 1 week later after "temp" fix was installed that I need another appt for perm fix. Guess what, they already installed the perm fix the first time they tell me after 2hours. Like I said total cluster! The shop foreman came out and told me BMW decided they were just replacing the whole bag vs dealing with temp fix.

And BTW the experience I had with Acura was marginally better but I still had to go in "register" the car so the part could be ordered. I am still waiting on PS recall remedy.