Quote:
Originally Posted by sunny5280
When I traded in my first E53 X5 the dealer took my service records and promptly shredded them. They did so for privacy reasons since they had my home address and phone number on them.
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How right you are. I went back to Carmax today because I found another 5-series at the dealer, CPO, three years newer, and with additional options, so I wanted to take advantage of the five-day return policy. I'm still on the fence about whether I want to give the 535 back and go for the one at the dealer (a 528), but I had read your comment and after asking if there were any restrictions on the five-day return window I asked him if they shred service records left behind. He laughed and said "oh yeah, somebody told me you you left a note in the glovebox along with all the service records... yeah those get shredded." This is
after my original sales guy told me they would go with the car and how appreciative the next owners would be. Screw them.
On the bright side, they told me that if after five days I wanted to bring back the 535 they would give me the X5 back (i.e., they'd hold it until the auction after next). Anybody think I could get more on trade from the dealer? They were also offering a better interest rate through BMW FS, but would only finance for five years vs. six through Carmax.
I still have my valet key. I'm very tempted to reprint my records (and note), break in, and hide them under the spare.