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Old 04-02-2017, 02:27 AM
X53Jay4.8is X53Jay4.8is is offline
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Quote:
Originally Posted by four.8is View Post
I strongly believe in solid customer service. When someone is looking to buy these units for the price, pause for a second and ask yourself what's the level of customer service are you gonna get when you run into an issue?
I was the guinea pig so to speak for the Dynavin N6 for DSP equipped E53 when they first came out with them (long thread on here called Dynavin N6 install).
I had numerous problems with the unit since no one really tried it before to see how it behaves but Jeff from J&T Distributing went above and beyond to make sure it works and that I wouldn't have any problems in the future.
I even shipped the unit to California to have them look into why so many errors and screen flickering etc. Everything got fixed and it's been trouble free ever since.
Jeff would even answer my emails late at night . That's what I call great customer service.

So if you were to run into some issues with these cheaper no name units, who is gonna be there for you when you need them the most?
I don't know, it's just a thought but one worth taking into consideration.
Customer service on a product like this is the most important thing. Without it it its going to be a nightmare for someone.
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