Good day!!!
Well, pictures to the rescue... I actually have internet at the house this morning... It has been an issue for the past couple days...
This is pretty easy to get out... I just used my fingernails to space it out a touch for the small flat tip on my multi-tool...
No real force here... just wouldn't slide the tool around if possible... We don't want any marks...
Blurry... Apologies...
Move down to the bottom and it's free....
This is the connector... I do not like these at all!! They are a pain to release...
Finally!!
Repeat on the other side and swap... Test both sides... If they both work, then you had a bad connection in one of the switches... Count your blessings and move about the day with a smile...
Good luck!!!
Cheers!!!