I have been able to link my phone to the X5 and make calls but for some reason all I get now is a “please wait” message and my phone is not linking up through Bluetooth, everything on the phone is set up correctly ...anyone had this problem?

I am adding this information that my X5 is a2012 with the Sport Activity package and the phone is a Samsung Galaxy 7 Android....Hope this helps with someone that has the same problem
Thanks