I've used the parts warranty a few times. One was for a part that they installed. No problem. The second was for a part I purchased. Brought it back and they replaced it no problem. The third and last time was recently when the glow plug I installed failed. I didn't want to mess with it again so I took the whole vehicle in. They diagnosed it and charged me $54. I do believe that my dealer and/or service advisor are an exception and I got the feeling that last one was a gift. I've spent enough money there lately.
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8/2011 X5 xDrive35d Sport, Black Sapphire Metallic, Black Nevada Leather, Fine Burr Walnut Trim
2/2001 M5, Jet Black, Exclusive Complete Black Walk Nappa Point Heritage Leather, Black Cubic Trim
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