I know how frustrating this can be OP. My wife's 4Runner Limited V8 AWD blew the transfer case at 51K. All she did was brake and it wrecked the the box. The much vaunted, reliable, TOY is a myth. TOY USA did not want to know. We put in a new box and sold it off. Then we bought a 2013 E70.
Complaining on the board will not fix your vehicle or get you any sympathy. Fix it and sell it or junk it and move on. I can not recommend TOY's. That is all they are to us.

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2021 X5 xDrive40i
2015 X5 xDrive35i MSport
(Traded) 2013 X5 xDrive35i