Yes, the A hole told me my wiper arm was broken and I needed a new one as well. SMFH.

He definitely botched up the problem more. Prior the passenger arm was struggling to move up the windshield(cripple like maneuver). Since he took it off and just left it in the trunk, I connected it back yesterday and now it just does not move at all.

The bad thing about this shop is it's bustling, he has tons of unsuspecting customer who don't know about forums where you can ask questions when something that is told to you just seems incorrect.