My point about 'in wriitng' is not that you .will or wont get BSed... the point is that anything that is SAID to you actually doenst exist.


And this is by design. All the conversations you have had with BMW, and you will have with the dealer, essentially exist only in your mind. YOU heard them, but BMW knows that at the end of the day you only have your 'stories'- verbal recitation of what you were told (or claim to have been told). All of which have zero legal weight. After weeks of argument, pressing BMWNA and dealers and wasted time- if you want to move into 'legal action' you have NOTHING with which to press a real claim. They know this.



Even if you get someone to whisper in your ear, "yes, you've got us- we have a known quality issue". It means nothing....



Ive got maybe 100k posts in various BMW forums, and have seen this a TON of times (not wheel corrosion, but BMW resisting warranty/legal action)....and people thinking that shear will and perseverance will let them prevail... hence my advice is a bit jaded. And the advice is this: if YOU have a documentary case- paper that proves the elements of your claim- and BMWNA sees this, then maybe they know that in a case you will prevail. My advice is to build your documentary case from day 1. Not after you have exhausted all the talking.



Hope this helps.