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Originally Posted by teamc
I just took delivery of a new X5. I ordered truffle brown leather with anthracite wood trim. Delivery took place after dark. As soon as I sat in the vehicle I asked the salesman if the wood trim was anthracite and he assured me it was. When I got home, I looked at the window sticker which was in the glove box and it confirmed that it is actually
dark poplar wood trim.
What do I do?
Can the trim be changed by the dealer and if it can be, is it something that I want to be done or will it look/fit correctly?
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You should really pester your salesman to have that corrected. You ordered the "X" to your specs and it's their fault for screwing up. Did you track the build progress of your X5 through the Owners Circle?? Because in there the list of ordered options is listed, but in the case of the trim it just says "Wood Trim".
I just picked up my X5 4.4 last Thursday and it's absolutely fantastic. I went with the Gray interior and the Anthracite Wood Trim. Really happy I choose the Anthracite over the other 2 options.
Good luck getting this sorted out. By the way, which dealer did you order your X5 through?? In NY or NJ??
Cheers
__________________
2005 E46 M3 Alpine White - 6 Spd Manual - Black Cloth/Nappa Leather Seats - ZCP - NAV - Xenons & a couple of minor mods
2006 E53 X5 4.8is - LeMans Blue - Black Interior - Comfort Seats W/Anthracite MW Trim- 20" Alloys - NAV - Sliding Load Floor
2007 Toyota Tundra CrewMax - 5.7L - V8 - SR5 - TRD Package.
