Thank you, Adam. That's what my post was getting to. I don't think asking for the "minimum" toe that we want is anything special.

OP, make your shop tell you why it's such a big ask for them to do what you want and then proceed from there. Maybe they're just lazy.

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8/2011 X5 xDrive35d Sport, Black Sapphire Metallic, Black Nevada Leather, Fine Burr Walnut Trim
2/2001 M5, Jet Black, Exclusive Complete Black Walk Nappa Point Heritage Leather, Black Cubic Trim