It's just cost me nearly £400 to have a repair done that appears to be a fault with the Ice>Link wiring - bad pin in the loom on the green wire that provides signal for the left rear speakers.

Installer says it's nothing to do with them as it was a faulty cable and therefore the importer is liable, complete silence from the UK importers and me with a large bill from BMW as the kit is not covered by BMW or their warranty. At least they did fix it though.

Dension have never once responded to requests for assistance with technical difficulties and the UK importer near Heathrow just ignores phone calls and emails. He did change the adapter once, but it made no difference and since then he has not been interested at all.

I wish you luck, but don't hold out any hope of assistance from them. There have been a number of people in Europe reporting problems with the BMW software in the Ice>Link system but so far no one is taking any notice. It may be different in the US.

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Me:
Current: 2011 E71 40D Vermilion Red/Beige Nappa

Wifey:
Current: 2012 R80 Countryman SDX Green/Cream