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Originally Posted by UCrewX5
Tips to eject CD:
1. hold down the eject button and wait while you hear the cd trying to read (I think I heard it do this about 4 times) keep your finger on the eject button the whole time and once you hear the nav unit stop trying to read the disk (about 1.5 - 2 min) let go of the eject button and press it again quickly and the disk pops out.
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This was the only option that would work for me with my stuck update CD - I tried option 2 about 10 times and could never get it to work - 1st time I tried option 2, it worked and the CD popped out. I was on the verge of ripping the top of the Mk4 too! Glad I didn't have to as it's still under warranty!