Quote:
Originally Posted by jpilk99
I cannot open from either inside or out. I know the lock is at least actuating up & down; whether by the key fob or even the physical mechanism.
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Check the toggle on the door. You could have two things going on, the toggle could be set to disable interior operation AND the door handle carrier cold be broken. If you flip the toggle and the interior still doesn't work, then I would take the door apart to see what's going on. The lock will function even if the latch part doesn't. Could be something internal in the lock box is broken.