Quote:
Originally Posted by andrewwynn
Wonder if you send back the broken part first if you can do a proper exchange. Fcp does it correctly. You pay for the new part and get refunded on the current price.
In the long run it's not a huge difference if you regularly buy parts you just have a bit of pre-paid debit card ready to fire for the next part but that $ is ∞ tied up.
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I recently read on another forum that they credit you the ORIGINAL purchase price, not the current.
FCPs LRG policy changes have me looking other places more frequently for parts... I buy parts frequently, but I don't like the new policy changes.
Quote:
Originally Posted by Bdc101
FCP's website says they issue "customer credit" instead of a refund now. Very disappointing.
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Agreed. They used to be my defacto parts supplier. $3-5k per year. Not anymore. Though they have lowered their prices ~10% so I still do order from them. Just not exclusively.