Quote:
Originally Posted by Fifty150hs
I think there's still an open recall for that problem.
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Alright, my rig (2006 4.8is) is definitely affected (afflicted) by the suggested recall. Upon researching about it…it sounded like I needed to enter my VIN into national safety database website for vehicles…”no open recalls” . I used the info in this thread for guidance:
https://www.e90post.com/forums/showthread.php?t=924987
Anyways, after an hour on hold, they claimed that they could only tell if open recalls existed or not for the vehicle…no history of recalls. They referred me to BMW NA for this info. So, I waited on hold for another 25mins before speaking to BMW NA. It was one of the least helpful people I’ve ever spoken to on the phone. I had selected the option regarding recalls, but upon finally answering, the rep sounded like she dropped her phone or headset at least 3 times before introdepuding herself. She claimed that she would only be able to verify if open recalls existed, but didn’t even want my VIN to confirm since “it would just give her the same result I saw on the website”. Her only guidance was to call local dealership who would be able to share any recall service history with me. WRONG, I called and spoke to service at local dealer and they could not tell me any service history - but that they were sure that this information was tracked by BMW NA. So, a call back to BMW NA…a very nice and informed rep confirmed that my 4.8is had this recall service performed in 2016. I had purchased the truck a few years later. She said that any costs associated after the recall was serviced would be out-of-pocket unless another recall came out for the issue. Lame, but at least I know the history and can move forward with simulator unit confidently! Thank you for the input offered on this matter!