When you use the car to dial the number I get the option to use car yes or no just leave it and it goes through that ! Do you get this ? I will make a call later and tell you what it says exactly! This is the best phone I have had and works perfect with the car,even to the point where you can use the phone memory and have 3 numbers under one name, and get text messages too. Although if you have assist texts dont work so I am told.