Glad this unfortunate incident ended without anyone getting hurt, and your insurance company will take care of the damage.

My quick story...

Someone rear-ended my wife's car in a fast food drive-through window line last month. He apologized and gave my wife his cell phone number - telling her to call him and get the insurance information etc. We called him several times leaving polite messages, and he never returned the call. This went on for 2 weeks.

We called the police and they said they couldn't do anything without a police report or licence plate number. The fast food joint didn't have security cameras. We had several witnesses, however, nobody could remember the make/model/licence of the car. Our insurance company told us we needed to pay the deductible because we didn't have the info on the other car. Arrarrgght!

I found out the guys name from a contact at Verizon cellular. I googled his name and found out where he lived and his home telephone number. I called his house and told him we filed an insurance claim and a police report. He called back 10 minutes later and apoligized - and gave us his insurance information. I got the insurance claim resolved the following day.

Unfortunately there are a lot of people who will try to take advantage of you - and if they can get away with something - they will.