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Originally Posted by zero
I'm at BMW of Riverside right now, and my service advisor is suggesting that his service manager and warranty advisor are saying that upgrades/updates aren't included under warranty unless there's a problem with the vehicle that they will fix.
Any suggestions on how I should approach this?
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In your case, I would just say, periodically the NAV system reboots or freezes. That normally gets them to load the latest OS SW. Its alot cheaper for them to update the OS SW than it is to replace the entire NAV computer !