Ok, looks like it's time for me to throw in the towel, and admit I have no clue what I'm doing.

My work computer is a Dell laptop, and they just switched it out with another (not new) one. In my job, I'm the marketing/advertising director, and part of that includes managing our event Hummer. We just put a brand new stereo system in it this summer, part of which included an iPod interface cable. Naturally, we felt it important to get a new 5G, 60GB iPod to connect to it!

The problem comes in trying to install the iTunes/iPod software on the computer. On my "old" and "new" laptops, I've got full admin rights (Win2000), and had previously installed iTunes on the "old" one with zero issues. The reason they swapped laptops with me was that no one (to include our computer geeks) could get iTunes to install on my driver's laptop. Their answer was to swap the computers. That's great, but I need iTunes on mine as well.

When I try to install it (and also Palm Desktop, which was installed on my old laptop with zero problems), it errors out. I get to the point where I select my install language, and then it begins configuring windows installer. Then I get a "1628" error. (When I try to install Palm desktop, it gets to the point where the Palm install window comes up, but then it says the install was interrupted, and all I can do is click "Finish.")

This is all after much "tweaking" by me already. Originally, I was getting 1607 and 1608 errors. I've searched the web extensively to fix these errors, but all the "fixes" end up being the same. The main problem seems to be that I have a bad install of Winders, but that doesn't help me. Not surprisingly, our guys just load up the "approved" image-load of software on every new computer, they don't load each piece of software individually, so reloading winders will only lead to the same problems (how my old one was good, I'll never know...). The other computers that we tried to load iTunes on to also failed out.

Can anyone help?

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2010 528Xi
I demand justice.
Or, if there must be injustice, let it be in my favor.

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