I have the same problem dialing # and *. I have a Moto e815, it does phonebook transfer and all that goodness just fine.
It's AMAZING, i just have one gripe.
it doesn't use the phone's builtin voice commands. I suppose this is good for phones that dont have voice commmands, but is a pain with my phone, because the voice commands are 100x better than the ones provided by bmw.
Does anyone know how to insert pauses or * or #? verizon is annoying and requires you to enter a password. I have my phone setup to pause, then enter it automatically.
Even if i can get it to dial #, pause or *, can i get it to work using the voice dial? it doesn't understand when i say "STAR" or "POUND".
anyone gotten this to work?