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Originally Posted by tbrezin
Tom:
I sent you an e-mail a few days ago regarding the problems I am having with my Dice and I have not received your reply yet so I am thinking you did not get my e-mail. I have a Gen 3 ipod with 2.3 firmware. I am having issues with the sound dropping 2 short times in a row after the start of every new track and it is very anoying. It has also even completely faded minutes into a track and not come back until I FF to the next track. What's up with this thing?
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Thanks for your patience, we were at SEMA for a few days last week and am catching up on email.
Have you tried testing with another iPod to see if you get the same results? If so, try reinitializing the system with a battery reset:
1. Disconnect iPod from cable
2. Remove battery cables, negative first
3. Touch battery cable terminals together (away from battery) for +5 seconds, a small spark is normal as this is stored power draining from the system.
4. Allow cables to remain disconnected for about 5-7 minutes
5. Reconnect battery cables onto battery, negative last.
6. Reboot iPod by pressing on MENU and CENTER buttons for +5 seconds and then reconnecting to the DICE cable after the reboot process is completed.
Let me know if these steps correct the problem.