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We need to find your software version. Perform the following steps.
1. Turn on your car
2. If the radio is on, turn it off
3. Turn the radio on
4. Immediately push and hold the SELECT button until the radio serial number shows (5 to 10 seconds)
5. Use the < > keys to cycle through the menu
Move to Software Version (menu after serial number) and let me know the number that appears on the screen. Afterwards, turn the radio off to exit service mode.
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