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I appreciate the feedback.
The best way to diagnose what the issue is is what was offered before - datalogging your own vehicle to find out specifically what the cause of the problem is. The module returned to us was in perfect working order and passed testing in both our bench and vehicles (both Business CD and Navigation w/ Bluetooth setups) Until then, we can only make educated guesses on what information is provided to us.
You are not too far from us and DICE to have the X5 checked out, as soon as you know you will be in the area - make an appointment to head on by and we'll take a look and get an absolute answer on the spot.
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