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Originally Posted by rangerfan
Anyone have any suggestions on how I should troubleshoot my new snap in? The cables are connected to the eject box, both what looks like the power cable, and the smaller blue antenna-like cable. The phone does not charge and the antenna does not work when in the snap in cradle. It could be the cradle, or it could be the car. What should I do next?
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If you have a multi-meter, see if you are getting power to on the cable that goes to the eject box. If not, check some fuses.